Meetings, events, and other facilitated face-to-face gatherings only work if people engage with each other. Doing this requires some kind of interest or ability to connect with one another in person. While there are certainly some people who have little difficulty engaging with new people in unfamiliar settings, many struggle. This is where the icebreaker […]
Pilots have a pre-flight check before they fly a plane. A developmental evaluation journey requires the same kind of preparedness. Developmental Evaluation (DE) is an approach to strategic learning designed for understanding and supporting innovation. This approach to data-driven learning requires a specific set-up to do well. While we need a mindset, skillset, and toolset
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Sketch diagrams are powerful tools for visualizing complex programs and systems. This simple technique literally gets people on the same page. Mapping out a service or product ecosystem can be a complicated endeavour. There is the entire field of systemic design that focuses on tools and strategies to engage users for starters. There are approaches
Systems Diagrams Made Simple Read More »
If you’re looking to measure some form of progress or impact connected to your innovation (a product, service, or policy) then paying attention to the starting point is critical. Evaluators call this a baseline and it’s maybe the most important line you can draw. A baseline is really the point of comparison for all you
Innovation: Why Starting Points Matter Read More »
C-suite leadership roles focus on an organization’s most important functions. Time to introduce the role of the Chief Learning Officer. Learning — easier said than done. Yet, learning is vital to the success of an organization that seeks to innovate to gain advantage or merely survive – which is most human service organizations these days.
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