What’s important to you? It might sound simple, but when we engage in service design the way we ask that question will shape the answers we get. Keeping with a design-inspired ethos of ‘show, don’t tell’ the Personal Inventory method is a simple means to answer that question of importance for people. The method is […]
The Personal Inventory Method Read More »
Product and service developers can easily be fooled into thinking all they need to focus on is the moment of engagement with their product. The design method “A Day in the Life” can help us put our potential audience (customer, client, or “user”) into a clearer perspective. A Day in the Life is a simple
Design for Living: A Day in the Life Read More »
A simple set of questions can help your innovation before you start your project. You can save years of pain and problems and see beyond the fence into the pool of opportunity beyond.
Surfacing Invisible Rules Read More »
Service and product design involves creating something, envisioning it’s use, consideration of its effects, and hopefully seeing it achieve a goal. When we are creating or planning our project we need to consider all of that on top of the many ideas we have about what that product or service ought to involve. That is
Capturing learning requires a focus on the journey, not end. Thinking like a designer can shape what we learn and how. Learning is both a journey and a destination and it’s through recognizing this that we can better facilitate intentional, deliberative learning to support innovation and development. By approaching this journey through the lens of
Creating Design Pathways for Learning Read More »
