C-suite leadership roles focus on an organization’s most important functions. Time to introduce the role of the Chief Learning Officer. Learning — easier said than done. Yet, learning is vital to the success of an organization that seeks to innovate to gain advantage or merely survive – which is most human service organizations these days. […]
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Capturing learning requires a focus on the journey, not end. Thinking like a designer can shape what we learn and how. Learning is both a journey and a destination and it’s through recognizing this that we can better facilitate intentional, deliberative learning to support innovation and development. By approaching this journey through the lens of
Creating Design Pathways for Learning Read More »
Illustrating action points within a complex system challenges evaluation users. Time to call on your friendly neighbourhood spidergram for help. Visualizing complex systems is a challenge within strategy, foresight, and evaluation because each component of the system is interconnected with others. Influence on one of these is likely to influence others. From an action standpoint,
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Evaluation is more than just a means to measure impact; it reveals hidden value within the innovation process and destination. Evaluation is often considered to be something that is done to or of something when it is completed. This is the innovation’s destination. For some, evaluation is about understanding the process — what happens along
Innovation Value Hidden in Plain Sight Read More »
Innovators — those seeking to take an idea for a product, service, or policy and make it real — usually have a pretty clear sense of what they are trying to achieve with their innovation. This is the primary purpose and may reflect where the innovation achieves the greatest impact. But is this all it does?
Uncovering Layers of an Innovation’s Impact Read More »
