Service and product design involves creating something, envisioning it’s use, consideration of its effects, and hopefully seeing it achieve a goal. When we are creating or planning our project we need to consider all of that on top of the many ideas we have about what that product or service ought to involve. That is […]
Innovation development and execution are highly affected by what kind of environment you operate in. For innovators in business, the public sector, and healthcare questions abound like: How can we determine what kind of market — whether it’s products, services, and policies — do we want to focus on? What does innovation look like in
Innovation Strategy: A Tool Read More »
Meetings, events, and other facilitated face-to-face gatherings only work if people engage with each other. Doing this requires some kind of interest or ability to connect with one another in person. While there are certainly some people who have little difficulty engaging with new people in unfamiliar settings, many struggle. This is where the icebreaker
Pilots have a pre-flight check before they fly a plane. A developmental evaluation journey requires the same kind of preparedness. Developmental Evaluation (DE) is an approach to strategic learning designed for understanding and supporting innovation. This approach to data-driven learning requires a specific set-up to do well. While we need a mindset, skillset, and toolset
Developmental Evaluation Preparedness Read More »
Sketch diagrams are powerful tools for visualizing complex programs and systems. This simple technique literally gets people on the same page. Mapping out a service or product ecosystem can be a complicated endeavour. There is the entire field of systemic design that focuses on tools and strategies to engage users for starters. There are approaches
Systems Diagrams Made Simple Read More »
